How to contact Free Fire Help Center for diamonds top-up errors?

Free Fire is famous all over the world because of its famous features. There are many different features in this battle royale. There are different pets, characters and gun skins. These can be purchased by wearing diamonds.

Buying diamonds in Free Fire is much easier. Despite this, sometimes players are not able to get diamonds due to some technical issues. In such a situation they have to report.

How to contact Free Fire Help Center for diamonds top-up errors?

You can contact the Garena Free Fire Help Center about diamonds top-up errors by following these steps:

Step 1: First go to ‘ffsupport.zendesk.com’ and click on the submit request option. Also you can go to the official website by clicking here.

Step 2: Now click on the dialogue box and click on the option of ‘Payment & Missing items’.

Step 3: A screen containing a form will open. After this fill all the information. Here you have to enter your email address, problem and other things.

Players facing payment issues can submit the following forms:

  • The price of the item is quoted in the wrong currency.
  • Item purchased from Google Play/Bank but not in the game.
  • Special airdrop did not come.

Step 4: After this, explain your error clearly and attach attachments for proof. After this click on submit option. Your request will reach the Help Center of Garena Free Fire.

Keep in mind that you have to enter all the information correctly, the character request will be rejected.

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